BSOD while playing game
The story goes like this: I was infected with a ransomware (the interpol kind, if it matters), and all I could possibly do to get rid of it was a system restore.
So I did it, and it helped.
I don't know if
it has anything to do with it, but ever since, I've been getting blue screens (BSOD), usually when playing games (hence, using up a big chunk of my 2GB RAM).
The computer's also been performing relateively slower than it usually was.
I've read about BSOD on the internet and there were multiple advices to update all MB, GPU etc.
drivers, so I did.
Windows too (finally installed SP1, I think, although I'm sure I had already installed most
of the security patches it includes).
I also ran ESET online scanner - which found "Molebox.D" in a game's launcher (legit and known) and 4x "multiple threats" in java cache - and MBAM, which found nothing.
I'm still getting those BSODs, which is really annoying.
I downloaded "WhoCrashed", which analyzed the minidump files to this:
On Sat 19/4/2014 10:19:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041914-23977-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3249DB)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF869C44DC, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
All other analyzes seem to point at "ntoskrnl.exe" too.
Using Windows 7.
OneDrive link to the dump file: https://onedrive.live.com/redir?resid=F91BFEA4273A59BA%21128
What should I do next to solve this problem?
Thanks in advance for any kind of help.
I'm starting to get desperate.
Keys to the Problem BSOD while playing game
The attached DMP file is of the WHEA_UNCORRECTABLE_ERROR (124) bug check.
A fatal hardware error has occurred.
This fatal error displays data from the Windows Hardware Error Architecture (WHEA).
If we run an !errrec on the 2nd parameter of the bugcheck (address of the WER structure) we get the following:
Section 2 : x86/x64 MCA
Descriptor @ 86a15134
Section @ 86a152bc
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
Status : 0xb200004000000800
BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0) indicates that your processor is sending out a request to read data from the L0 Cache, and there was a delay (invalid data in cache, miss, etc).
There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced.
Start from 1 and work downward:
Ensure your temperatures are within standard and nothing's overheating.
You can use a program such as Speccy if you'd like to monitor temps -
Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting -
Ensure your BIOS is up to date.
The only software conflict that can usually cause *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite.
If you have something like this software-wise, remove it ASAP.
If all of the above fail, the only left to do is replace your processor as it is faulty.
Use the System File Checker tool to repair corrupted or missing system files:
- Click Start.
- Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
- The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
- Type or copy paste the below command line into it without quotes:
- "Sfc /scannow"
Recommended Method to Fix the Problem: BSOD while playing game:
How to Fix BSOD while playing game with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in this software. Like dll downloading, junk file cleaning and print spooler error repair.
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