[Solved] Configuration file missing error for a program installed.

Configuration file missing error for a program installed.

I installed a program called "Smartonline" through the administrator account.
It is a program used for a risk management(insurance) class that contains practice exams.
I use the program through this account and it works fine.  But I try to use it through
a user account and I come up "configuration file missing error" message along with "licID 'Scripted failed'".
How can I fix this to run the program in a user account?

Solutions to the Problem Configuration file missing error for a program installed.

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Hi 1ggyp0p,

Thanks for posting on Microsoft Answers!

1.
What type of user account it is?
2.
Did this application ever worked on this user account?

You can try launching this program as an Administrator.
To do this follow the steps below:
1.
Click on Start and in the search bar type "Name of the Program".
2.
Than in the Programs pane, right click on it and choose Run as Administrator.
3.
Verify if it launches the program.

You may also try uninstalling and Re-installing this program.
You can also contact the smartonline support for additional assistance.

Important Note: This response contains a reference to a third party World Wide Web site.
Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or information
found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
There are inherent dangers in the use of any software found on the Internet, and Microsoft
cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Hope it helps you.


Thanks and Regards:
Shekhar S - Microsoft Support.


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