Can't add attachments to e-mails or download files
I'm running Windows 7 64-bit with IE9. When I first got two new laptops last month, I couldn't add attachments in any e-mail programs and could not browse or download anything from different websites. There is no error message of any kind, it just won't
attach or download. I finally had to contact MSN support who took over both of my identically set up computers and was able to get them working properly. Recently, I tried to get my one primary laptop to recognize my Brother MFC-490cw multi-function printer/scanner/copier
to scan documents and I believe that in the course of trying to get it working, including downloading drivers (never could get it working), the e-mail attachment/download issue re-appeared. I have tried copying the same settings from the one working back
up laptop, but my primary computer still will not add e-mail attachments or download files. I have spent hours looking online for this solution and have tried numerous things to no avail, including two restore points. What causes this issue and how do I
Anwsers to the Problem Can't add attachments to e-mails or download files
Manually editing the Windows registry
Caution: Unless you an advanced PC user, please do not edit the Windows registry manually.
Because of this risk, we highly recommend using a trusted registry cleaner such as SmartPCFixer Using a registry cleaner automates the process of finding invalid registry entries, missing file references (like the one causing your MACHINE_CHECK_EXCEPTION error), and broken links within the registry. A backup is automatically created before each scan, with the ability to undo any changes in a single click, protecting you against the possibility of PC damage. The best part is that repairing registry errors can also dramatically improve system speed and performance.
- Click the Start button.
- Type "command" in the search box... DO NOT hit ENTER yet!
- While holding CTRL-Shift on your keyboard, hit ENTER.
- You will be prompted with a permission dialog box.
- Click Yes.
- A black box will open with a blinking cursor.
- Type "regedit" and hit ENTER.
- In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
- From the File menu, choose Export.
- In the Save In list, select the folder where you want to save the Windows Operating System backup key.
- In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
- In the Export Range box, be sure that "Selected branch" is selected.
- Click Save.
- The file is then saved with a .reg file extension.
- You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.
The next steps in manually editing your registry will not be discussed in this article due to the high risk of damaging your system. If you would like to learn more about manual registry editing, please see the links below.
Recommended Method to Fix the Problem: Can't add attachments to e-mails or download files:
How to Fix Can't add attachments to e-mails or download files with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your computer. Open it, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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